Mike Tolentino
Mostly guided diverse SMB or B2B clients through the complex world of health insurance, providing expert knowledge on individual plans, group policies, and supplemental coverage. By conducting thorough needs assessments, I ensured clients received suitable and cost-effective options. Tailoring plans to their medical histories, budgets, and future aspirations, I delivered personalized solutions that exceeded expectations. I maintained up-to-date industry knowledge, empowering clients to make informed decisions amidst evolving healthcare trends. Through exceptional customer service, prompt resolution of concerns, and advocacy with insurance carriers, I consistently exceeded expectations and achieved high satisfaction rates. My results-driven approach surpassed sales targets, expanded the client base, and contributed to company growth. I am grateful for the journey at UnitedHealthcare and eager to bring my expertise to new challenges. Let's collaborate to make a difference in individuals' and families' lives through comprehensive health insurance solutions.
